Sunday, 20 June 2010

Skype Signing in Slow and Fails

Had a problem with a client's PC where Skype logging in takes a long time and then fails. Tried many things including disable firewall, anti-virus, re-install network, etc. Final fix was to delete (or rename) the following folder:

C:\Documents and Settings\%username%\Application Data\Skype

* If you don't see the Application Data folder then Tools > File Types > Display Hidden Files

%username% is the name of the logged in user. Make sure Skype is not running before you attempt this.

Restart skype, re-enter login details and works a treat!

As ever with a computer fix: time to fix = 1 minute, time to find the fix = 2 hours!

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